Take your time to read instructions before taking this test.

There are 40 questions which you are to answer in 15 minutes that gives you roughly 30 seconds per question.

If you can get at least 60%, you can be rest assured that you’ll ace PCS 106 exam

In a normal exam you will be asked between 40 – 60 questions but I only arranged 40 questions

Note

Do not be in a hurry to answer the questions
Do not waste time on a question you don’t know
Move as fast as possible and starting with questions that don’t have calculation first to save time
Always crosscheck
Don’t be in a hurry to submit, you are not in a competition
Don’t be scared. Getting an A is easy
Don’t be over confident, you can end up a D, E or F. Calm your blood, no be only you sabi book
Please do well to use our comment box incase there’s a message you want to pass to us

70 – 100 A

60 – 69 B

50 – 59 C

45 – 49 D

40 – 44 E

0 – 39 F

I wish you success

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PCS 106

1 / 40

1. Major weakness in conflict mediation process if not culturally informed

A. Use of technology

B. Overregulation

C. Silence

D. Inappropriate non-verbal signals

2 / 40

2. Behavior that shows attentiveness during listening

A. Crossing arms

B. Maintaining eye contact

C. Avoiding eye contact

D. Silent reading

3 / 40

3. Essential component of effective dialogue in dispute settlement

A. Mediation

B. Dialogue

C. Adjudication

D. Negotiation

4 / 40

4. Response like “I see” or “uh-huh” during a conversation is known as

A. Translation

B. Repetition

C. Reflection

D. Backchanneling

5 / 40

5. Process involving conversion of sound into meaning

A. Hearing

B. Listening

C. Reading

D. Interpreting

6 / 40

6. Form of distraction that affects message reception

A. Environmental noise

B. Clear language

C. Familiar setting

D. Sharp memory

7 / 40

7. Element that determines whether a message contains all relevant details

A. Precision

B. Elegance

C. Completeness

D. Formality

8 / 40

8. Essential component of effective dialogue in dispute settlement

A. Punitive action

B. Legal precedent

C. Political power

D. Active listening

9 / 40

9. Field of study concerned with peace and conflict resolution

A. Mediology

B. Anthropology

C. Polemology

D. Linguistics

10 / 40

10. Element that determines if a listener relates the speaker’s message to existing knowledge

A. Understanding

B. Evaluating

C. Hearing

D. Attending

11 / 40

11. Primary communication element responsible for misunderstandings in conflicts

A. Mediation

B. Silence

C. Misinterpretation

D. Mediation

12 / 40

12. Media function in conflict contexts

A. Disseminate peace messages

B. Escalate violence

C. Silence opposition

D. Suppress negotiations

13 / 40

13. Component that allows for note-taking and recall of information

A. Responding

B. Remembering

C. Attending

D. Reacting

14 / 40

14. Result of using complex or ambiguous expressions in messages

A. Improved feedback

B. Enhanced politeness

C. Communication breakdown

D. Increased clarity

15 / 40

15. Quality that involves respect and sensitivity during interactions

A. Courtesy

B. Brevity

C. Silence

D. Accuracy

16 / 40

16. Primary feature that defines arbitration's final decision

A. Cultural compatibility

B. Temporary compromise

C. Legally binding award

D. Non-binding discussion

17 / 40

17. Main requirement for message to be considered concrete

A. Use of foreign terms

B. Use of abstract expressions

C. Clarity and simplicity

D. Presence of metaphors

18 / 40

18. Activity that allows detection of emotional undertones in a conversation

A. Listening for feelings

B. Interrupting

C. Speaking

D. Judging

19 / 40

19. Type of conflict where incompatible interests are pursued through violence

A. Political conflict

B. Adversarial conflict

C. Armed conflict

D. Peace conflict

20 / 40

20. Primary communication element responsible for misunderstandings in conflicts

A. Mediation

B. Mediation

C. Misinterpretation

D. Silence

21 / 40

21. Factor that influences message clarity negatively

A. Direction

B. Simplicity

C. Abstraction

D. Focus

22 / 40

22. Relationship that connects language and thought

A. Cultural migration

B. Resource for transportation

C. Linguistic determinism

D. Physical movement

23 / 40

23. First step in the listening process

A. Hearing

B. Responding

C. Reflection

D. Evaluation

24 / 40

24. Feature that involves giving feedback to a speaker

A. Hearing

B. Responding

C. Remembering

D. Reading

25 / 40

25. Factor that influences message clarity negatively

A. Focus

B. Direction

C. Abstraction

D. Simplicity

26 / 40

26. Party whose role is to assist others in reaching resolution but not impose outcomes

A. Mediator

B. Adjudicator

C. Enforcer

D. Litigator

27 / 40

27. Role typically assigned to language in human society

A. Tool for survival

B. Scientific calculation

C. Resource for transportation

D. Vehicle for thought

28 / 40

28. Process that allows disputing parties to voluntarily reach a resolution

A. Hostility

B. Adjudication

C. Mediation

D. Sanctioning

29 / 40

29. ‎Feature that ensures a message is not unnecessarily long

A. Brevity

B. Empathy

C. Completeness

D. Formality

30 / 40

30. Type of listening encouraged in conflict resolution

A. Selective

B. Aggressive

C. Passive

D. Empathetic

31 / 40

31. Common obstacle that reduces attention during communication

A. Grammar

B. Planning

C. Relevance

D. Inattentiveness

32 / 40

32. Type of conflict where incompatible interests are pursued through violence

A. Adversarial conflict

B. Peace conflict

C. Armed conflict

D. Political conflict

33 / 40

33. Process of making sense of a speaker’s disorganized speech

A. Evaluation

B. Comprehension

C. Memorization

D. Rehearsal

34 / 40

34. Strategy used to confirm a listener’s understanding of a message

A. Copying exact words

B. Paraphrasing

C. Summarizing documents

D. Ignoring

35 / 40

35. Factor that influences message clarity negatively

A. Direction

B. Abstraction

C. Focus

D. Simplicity

36 / 40

36. Behavior that allows open expression during dialogue

A. One-word replies

B. Argumentative tone

C. Silent resistance

D. Non-judgmental listening

37 / 40

37. Factor that influences message clarity negatively

A. Simplicity

B. Abstraction

C. Focus

D. Direction

38 / 40

38. Medium considered central in expressing thought, feelings, and perceptions

A. Governance

B. Policy

C. Currency

D. Language

39 / 40

39. Principle focus of collaborative negotiation

A. Shared interest resolution

B. Financial penalty

C. Coercive compliance

D. Hostile confrontation

40 / 40

40. Common factor between mediation, arbitration, and negotiation

A. Written legislation

B. Political allegiance

C. Use of communication

D. Government enforcement

Your score is

The average score is 59%

FUOYE PCS 106 CBT Practice

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